STYLIQ

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Got Questions?

Frequently Asked

Renting

How much does it actually cost to rent something? +
Every item shows a daily rate and a refundable security deposit separately on its listing. Pick your dates and the total rental cost is calculated automatically — daily rate × number of days. The deposit comes back to you once you return the item in the same condition it went out in. Both are paid together via UPI when you confirm the booking.
How does the actual hand-off work? +
Once you request a booking, we'll follow up with you directly on WhatsApp to sort out payment and arrange a pickup that works for both sides — this is Jaipur, not a warehouse, so hand-offs are genuinely person-to-person. You'll also get an email confirming exactly what you requested and what it costs, so there's always a written record beyond just the WhatsApp thread.
What if it doesn't fit? +
Check the listed size carefully before booking — since items are real pieces from real closets, sizing runs true to what's shown, but every brand fits a little differently. If you're unsure, ask on WhatsApp before confirming; it's much easier to sort out before pickup than after.
Can I cancel a booking? +
Yes — anytime before the owner confirms your booking, you can cancel it yourself from "My Rentals," and the item goes straight back to being available for others. Once a booking is confirmed, cancellations are handled directly with the owner over WhatsApp, since payment coordination is usually already underway by that point.
What happens if something gets damaged? +
Normal wear from a weekend out is expected and fine. Real damage or a missing item is covered by the security deposit — full details are in our Rental Agreement. If there's ever a dispute, message us on WhatsApp and we'll help sort it out.

Listing Your Own Stuff

How do I list something to earn from it? +
Hit "+ List Item," fill in the details — name, brand, category, size, a clear photo — and submit. You'll need to be signed in first so we know where to send updates about your listing.
How long until my listing goes live? +
Every submission is reviewed before it goes public — we're checking for clear photos and accurate details, not gatekeeping. If anything needs fixing, you'll see a note on it in "My Listings" explaining what to change and a chance to resubmit.
What can't I list? +
Counterfeits, replicas, or anything you don't have the right to rent out are never allowed — full details are in our Terms of Service. Keep it real, keep it yours.

Trust & Safety

Is this actually safe to use? +
Every listing is reviewed before going live, and every hand-off happens person-to-person with a WhatsApp thread as a record. As with any peer-to-peer exchange, use common sense: meet in a public spot on campus if you're unsure, and reach out to us if anything feels off.
Is there an age requirement? +
Yes — you need to be 18 or older to create an account, list an item, or book a rental. See our Terms of Service for the full details.
How do reviews work? +
Only someone who actually completed a rental for that exact item can leave a review on it — there's no way to review something you never rented. That's what keeps ratings on Styliq meaningful instead of just noise.
Still have a question? +
Message us directly on WhatsApp at +91 92567 59965 — we're a small, local team and genuinely read everything that comes in.